EcommerceWiki Week 2019 - Amsterdam

Making customer service part of your DNA - New Tailor

by Roel Wolbrink

Roel Wolbrink, CEO of New Tailor shares his vision on how to get repeat customers. He agonizes against the strong focus on IT and hypersonalisation. Customer service is the key to keep getting customers back and great customer services has to be an integral part of your entire organization.

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About the Speaker

Roel Wolbrink

Roel (1971) was raised in a hotel, has a bachelor in hospitality, a master in business and founded New Tailor in 1997. He writes several books on style, clothes and branding. He is a speaker on hospitality, influencing people, (personal) branding and style. 

Practical Info

Date
07/18/2019 10:00 (Europe/Amsterdam)
Duration
1 hour
Location
Central Meeting Hall