EcommerceWiki Week 2019 - Amsterdam

An ecommerce marketplace in 3 months! Mission impossible or is there a recipe for success?!

by Geert Chielens

Airports like any other businesses have changed radically over the past decade, attempting to cater for relevant (digital) customer experiences. Companies are forced to rethink their entire way of working, to ensure both acceleration in terms of digital innovation combined with a guaranteed fast go-to market. Practically, Brussels Airport had to build and deliver an ecommerce marketplace within 3 months to ensure Brussels Airport’s relevance as a digital host to the present retail partners and more importantly to an extended range of innovative services and products for Brussels Airport’s passengers. Mission accomplished. What is the success formula to predictably ensure cadence and therefore the delivery.

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About the Speaker

Geert Chielens

Accomplished digital operations professional with a solid track record of success leading and driving operational improvement as a senior, freelance Ad interim Manager with strong eCommerce experience and a background in the Retail, Fashion, and Travel/Airport industries. Specialize in assisting companies align their technological delivery capabilities with digital acceleration of the organization.

Leverage Lean and Agile Management methodologies to drive programs and change management related to digital transformations with a proprietary and proven digital transformation method incorporating design thinking, lean startup, and scaled Agile Frameworks.  Talent for developing high-performance teams, making effective decisions, and quickly revising tactics to achieve goals within aggressive time frames. Customer-centric & focused on providing exemplary service.

Practical Info

07/18/2019 13:30 (Europe/Amsterdam)
1 hour
Growth Hacking